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Store Configuration Overview

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Written by Aaron

Store Configuration section is where you control how your entire system operates, from basic business details to advanced integrations. Every setting here helps you customize the behavior, look, and flow of your store to match your exact needs.

The following sections define each feature available in Store Config.


Search and Drop-down

Quickly find and access specific settings using the search bar or drop-down menu.

This makes navigating Store Config faster and easier.


General

Manage your store’s core business information, system behavior, communication settings, numbering, and activity tracking.

In this section, you can:

  • Company Information. Keep your business details up to date, including your company name, logo, tax ID, and website. These details appear on receipts and other documents.

  • Application Settings. Configure how the application behaves across the store. Application Settings lets you manage localization, interface preferences, offline mode, customer and security settings, search and item lookup, quick actions, reports, inventory and serial numbers, appointments, SMS and WhatsApp, and other system preferences.

  • Email Settings- Connect your preferred email service to send notifications, receipts, and customer messages directly from the system. Choose the provider that best fits your store’s communication needs.

  • ID Numbers- Control how IDs are automatically generated for items, sales, receiving, and kits. Adjust starting values to align with your store’s numbering format.

  • Audit Trail. Keep track of important changes in your system to improve transparency and accountability. You can enable the audit trail and set how long audit records should be retained.


Sales and Checkout

Configure how sales, payments, taxes, returns, orders, work orders, special orders, and receipts are handled in your store.

In this section, you can:

  • Sales. Manage how sales are processed and displayed in your POS. Adjust everything from discounts, taxes, commissions, and register tracking to interface preferences.

  • Payment Types. Customize the payment methods accepted in your store, such as cash, card, Zelle, or gift cards. You can also set default payment types and control markups or markdowns.

  • Taxes. Manage how taxes are calculated across your sales. You can configure tax rates, add groups, and connect to TaxJar for automated tax handling (US only).

  • Currency. Set up your preferred currency symbol, code, and exchange rates. You can also define cash denominations for easier register tracking and accuracy.

  • Returns. Set up requirements and conditions for processing returns, such as requiring receipts or customer details. You can also define return reasons for better reporting.

  • Suspended Sales/Layaways. Control how suspended sales, layaways, and estimates work. You can customize access rules, naming conventions, and what happens when sales are paused or resumed.

  • Orders and Deliveries. Configure shipping options, rates, and delivery providers. You can also set rules for delivery taxes and assign default employees for deliveries.

  • Work Order. Manage repair or service order settings. You can control what appears on printed forms, how repairs are tracked, and how inventory behaves during work order processing.

  • Special Order. Special Order settings let you enable or disable special orders and choose whether to include the customer’s name in special order PO numbers for easier identification and tracking.

  • Receipt. Customize what appears on printed or emailed receipts. Choose formatting, visibility, and optional information to match your business style and customer needs.


Pricing and Customers

Manage pricing, promotions, customer loyalty, store accounts, and profit calculation settings to support your store’s pricing and customer management needs.

In this section, you can:

  • Price Rules. Price Rules settings let you control how price rule promotions appear and behave in the system, including disabling the Price Rules dialog and choosing whether to show a BOGO prompt at the register.

  • Price Tiers. Manage tiered pricing for different customer groups, such as wholesale or employee discounts. You can also automate tier assignments based on lifetime sales.

  • Customer Loyalty. Encourage repeat business by rewarding customers with loyalty points. Here you can enable, adjust, or customize your loyalty program’s earning and redemption settings.

  • Store Accounts. Configure store account rules for both customers and suppliers. Manage credit limits, invoicing, billing, and payment restrictions with flexible options.

  • Profit Calculation. Set how profit is calculated in your reports. You can include or exclude commissions, points, and other factors to better reflect your store’s true earnings.


Items and Inventory

Configure how products and barcodes are managed, displayed, priced, and identified throughout your store.

In this section, you can:

  • Items. Manage settings related to your products, including categories, tags, item display, and pricing behavior. You can also enable calculators and age verification options.

  • Barcodes. Customize the information shown on your barcode and QR code labels. You can choose formats, display options, and even include your company name or tax details.


Team and Modules

Manage employee settings, control which modules are available, and customize menu names to fit your team’s workflow.
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In this section, you can:

  • Employee. Set permissions and employee-related preferences. Options include time clock settings, two-factor authentication, and login behaviors.

  • Disable Modules. Control which modules are active in your system. Disable specific features or areas to simplify your workflow and focus only on what your business uses.

  • Rename Left Menu. Personalize your sidebar by renaming modules or menu labels. This helps your team navigate more easily and keeps terminology consistent with your store’s workflow.


Integrations

Connect Vibe with external platforms and services to synchronize data, manage APIs, automate data sharing, and support third-party integrations.

In this section, you can:

  • Ecommerce Platform. Connect your online store to Vibe for real-time syncing of inventory, products, and sales. Manage integrations with eCommerce platforms such as Shopify and control sync behavior.

  • WooCommerce Settings. WooCommerce Settings let you configure the connection between the store and WooCommerce, including selecting the WooCommerce version, entering the WooCommerce API URL, importing past WooCommerce orders, enabling HTML formatting for product descriptions, and controlling how service items are treated as virtual products in WooCommerce.

  • QuickBooks Settings. QuickBooks Settings let you manage the connection and synchronization of accounting data between Vibe and QuickBooks, including exporting journal entries, viewing sync logs, setting the export start date, checking the last sync date, and manually triggering a sync when needed.

  • OrderTime Integration. OrderTime Integration settings let you configure the connection and data exchange between Vibe and OrderTime, including API and webhook credentials, sales and inventory synchronization, two-way item syncing, serial/lot requirements, fields to push or pull, polling intervals, and store location mappings. You can also refresh OrderTime data, map Vibe locations to OrderTime locations and salesperson accounts, and review sync logs and integration jobs to monitor synchronization activity and errors.

  • API Settings. API Settings let you manage the store’s API connection details, including the Client URL and Client ID, as well as create and manage API Keys. For each API key, you can view its description, see the ending characters of the key, check its assigned permissions such as Read or Read/Write, and delete the key when needed. You can also copy the Client URL or Client ID to the clipboard.

  • Webhooks. Automate data sharing between Vibe and other apps using webhooks. These URLs trigger updates whenever certain actions occur in your system.

  • Single Sign On (SSO) Info. Simplify and secure employee logins by connecting your system to an external identity provider.

  • Lookup API Integration. Connect with trusted parts and gadget suppliers for easier ordering and inventory updates.


Printing

Configure printing services and preferences for receipts, documents, and cash drawer operations.

In this section, you can:

  • PrintNode. PrintNode lets you connect printers to Vibe for fast, automated printing of receipts and documents. Enable the feature and enter your API key to start printing.

  • VibePrint. VibePrint settings let you configure local receipt and cash drawer printing, including enabling VibePrint, setting the local print service URL, choosing the receipt printing mode and thermal printer type, specifying the receipt width, and selecting which payment types automatically open the cash drawer.


Ready to set up your account? Follow the checklist below to get your store running smoothly.

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