This guide helps you understand what information syncs between Shopify and your POS system, what doesn’t, and how to manage your default sync settings and operations.
From Shopify to POS
When you first import products from Shopify into POS, not all fields will appear.
Here’s what transfers and where to find it in POS:
Shopify Field | POS Field |
Title | Item Info > Name |
Description | Item Info > Description & Long Description |
Images/Media | Images > Upload Images |
Price | Pricing > Promo Price |
Compare at Price (to show a reduced price) | Pricing > Selling Price |
Cost per Item | Pricing > Cost Price (Without Tax) |
SKU | Item Info > UPC/EAN/ISBN |
Barcode | Item Name > Product ID |
Quantity | Inventory > Current Quantity |
Weight | Item Info > Weight |
Variants | Variations > Item Attributes & Item Variations |
Options add variants | Pricing > Variations - Cost, Sell and Promo Price |
Product Type | Item Info > Category |
Vendor | Item Info > Supplier |
Tags | Item Info > Tags |
Note: Draft products in Shopify will still import normally into POS. Variant pricing and attributes are automatically mapped to the right sections in POS.
What Doesn’t Sync from Shopify
Some Shopify fields don’t map to POS and must be managed directly in Shopify.
These include:
Tax settings and stock options
Shipping or availability fields
Product status, sales channels, and apps
HS code, area of origin, and collections
Any other Shopify-only or custom fields
Note: After your initial sync, make all further updates to these fields in Shopify.
From POS to Shopify
When sending products from POS to Shopify, only key details are transferred. Here’s what maps between systems.
POS Field | Shopify Field |
Item Info > Long Description | Description |
Images | Media |
Price > Selling Price | Price |
Price > Cost Price | Cost per Item |
Item Info > UPC/EAN/ISBN | SKU |
Item Info > Product ID | Barcode |
Item Info > Tags | Tags |
Item Info > Weight | Weight |
Inventory > Current Quantity | Quantity Available |
Item Info > Category | Product Type |
Note:
All items exported from POS become Active by default in Shopify. If the item isn’t marked as a service, it will be treated as a physical product.
Secondary categories and service “series” options do not transfer, include these details in the product description manually.
Tier Pricing Online Pricing
When to use it:
If you want different prices for your online store, you can create a special tier for Shopify products.
How to set it up:
From Dashboard, click Store Config tab.
Click Add Tier, name it Shopify Online.
Save, then search ecommerce and select Shopify Online as your Online Price Tier.
Prices entered under this tier in POS will display on Shopify.
Default POS E-Commerce Settings
These settings control how your Shopify app behaves after connecting.
From Dashboard, click Store Config tab, then search Ecommerce to review:
Select Platform.
Choose Shopify.Do NOT Upload Images to E-Commerce.
Keeps POS images private.Only Sync Completed E-Commerce Orders.
Imports only finalized orders.New Items are E-Commerce by Default.
Automatically syncs new POS items.Store Location.
Choose which store’s inventory links to Shopify.Online Price Tier.
Select your Shopify pricing tier.
Sync Operations & Logs
These controls manage how data moves between POS and Shopify, and let you check the sync history.
From Dashboard, click Store Config tab, then search Ecommerce Check sync history:
Sync inventory changes.
Keeps stock accurate between platforms.
Import items into POS.
Pulls Shopify products into POS.Import orders into POS.
Brings in completed Shopify orders last 60 days.Export categories to Shopify.
Creates Smart Collections.Export items to Shopify.
Pushes new or updated POS items online.
Note:
Use with caution, resetting breaks the link between Shopify and POS without deleting products.
Only do this if you’re switching to a new Shopify store or another e-commerce platform.
Always contact customer support to confirm if this step is needed for your situation.