Integrating Sidekick with your store helps you automatically collect customer reviews after each sale. Follow the steps below to connect your store locations and sync your customers for smooth operation:
From Dashboard, click Location tab.
Select the location you want to integrate with Sidekick, then click Edit.
At the top of the page, click the Integrations tab.
Scroll down near the bottom until you find the Sidekick API Key section.Paste your Sidekick API Key into the provided field.
Below it, you’ll see an option to let Sidekick automatically send review requests after sales. Once done, click save.
Note: This only works for sales linked to customers who have a valid email address.
Sync Customers to Sidekick
Make sure your customers are synced so Sidekick can send review emails. Follow the steps below to sync customers to sync:
From Dashboard, click Customers tab.
In the top-right corner, click the three-dots (⋮) icon and select Export to Sidekick.
This will sync all your existing customers to Sidekick.
After that, new customers will automatically sync moving forward.
Note: If you have multiple store locations, repeat these steps for each one to integrate them with Sidekick.