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Collect Payment for a Work Order

Aaron Levy avatar
Written by Aaron Levy
Updated over a month ago

Work Orders function like sales, but instead of products, you charge for repair and custom services. Follow the steps below to collect payment:

  1. From Dashboard, click Work Orders tab.


    Work orders that require payment will be labeled Collect Payment in the queue.

  2. Select the work order you want to process, then click the Collect Payment button.

    This will open the Sales page, similar to the standard checkout screen.

  3. Enter the customer’s payment details.

    Once the work order is paid in full, the Collect Payment option will disappear from the work orders queue.

Note:

  • You’ll still need to manually update the work order status after payment is processed.

  • You can use any accepted payment method to complete the transaction.

  • Review and adjust Parts or Labor charges if needed.

  • Ensure all repair costs are accurate before proceeding with payment.

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