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Managing Your Gift Cards

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Written by Aaron

Gift Cards feature allows you to create, manage, and sell gift cards for your store. You can assign them to customers, track their value, and keep a full log of edits and transactions.
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Create a New Gift Card

To create new gift card follow the steps below:

  1. From Dashboard, click Gift Cards tab.
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  2. In the top-right corner, click New Giftcard.
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  3. Enter the following details to create a gift card:

    • Gift Card Number.

      Number used to apply the card during a sale.

    • Description.

      Add notes or details about the gift card.

    • Value.

      Amount or balance of the gift card.

    • Customer Name.

      Type the customer’s name and select it from the dropdown. If they don’t exist yet, create their record first.

    • Inactive.

      Check this box to make the gift card unavailable for use.

    • Gift Card Log.

      Shows all edits and transactions, including date, time, and employee name.
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    Once done, click Save in the bottom-right corner.
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Note: If you want to link a gift card to a specific customer, make sure their customer record is created first.


Edit a Gift Card

To update information on an existing gift card, follow the steps below:

  1. From Dashboard, click Gift Cards tab.
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  2. Locate the gift card you want to modify and click Edit.
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  3. Update any necessary details on the Gift Card Information page.
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    Once done, click Save in the bottom-right corner to apply your changes.
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Note: Any updates you make will automatically appear in the Gift Card Log for reference.


Customer Purchasing a Gift Card

Follow the steps below to create and assign a gift card to a customer’s account:

  1. From Dashboard tab, click New Sales tab.
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  2. Select the (⋯) menu, then choose “Sell Gift Card.”

  3. Enter the Gift Card Number and Value.

Note:

  • The gift card will be added to the customer account selected in the Sales Screen.

  • If a customer is purchasing a gift card for someone else, the recipient will still be the selected customer.

  • To clarify, add a note in the comments section.
    for example:

    • Purchased by Jane Doe for Johnny Appleseed.

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