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Managing Your Gift Cards

Written by Aaron

Gift Cards feature allows you to create, manage, and sell gift cards for your store. You can assign them to customers, track their value, and keep a full log of edits and transactions.


Create a New Gift Card

To create new gift card follow the steps below:

  1. From Dashboard, click Gift Cards tab.

  2. In the top-right corner, click New Giftcard.

  3. Enter the following details to create a gift card:

    • Gift Card Number.

      Number used to apply the card during a sale.

    • Description.

      Add notes or details about the gift card.

    • Value.

      Amount or balance of the gift card.

    • Customer Name.

      Type the customer’s name and select it from the dropdown. If they don’t exist yet, create their record first.

    • Inactive.

      Check this box to make the gift card unavailable for use.

    • Gift Card Log.

      Shows all edits and transactions, including date, time, and employee name.


    Once done, click Save in the bottom-right corner.

Note: If you want to link a gift card to a specific customer, make sure their customer record is created first.


Edit a Gift Card

To update information on an existing gift card, follow the steps below:

  1. From Dashboard, click Gift Cards tab.

  2. Locate the gift card you want to modify and click Edit.

  3. Update any necessary details on the Gift Card Information page.

    Once done, click Save in the bottom-right corner to apply your changes.

Note: Any updates you make will automatically appear in the Gift Card Log for reference.


Customer Purchasing a Gift Card

Follow the steps below to create and assign a gift card to a customer’s account:

  1. From Dashboard tab, click New Sales tab.

  2. Select the (⋯) menu, then choose “Sell Gift Card.”

  3. Enter the Gift Card Number and Value.

Note:

  • The gift card will be added to the customer account selected in the Sales Screen.

  • If a customer is purchasing a gift card for someone else, the recipient will still be the selected customer.

  • To clarify, add a note in the comments section.
    for example:

    • Purchased by Jane Doe for Johnny Appleseed.

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