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Introduction to Work Order

Aaron Levy avatar
Written by Aaron Levy
Updated over a month ago

A Work Order is a structured system that helps track, manage, and complete tasks efficiently in your store or workshop. On the Dashboard, you can quickly view work orders by their status, such as:

  • New.
    Recently created work orders.

  • Embroider.
    Orders requiring embroidery.

  • Adjust Length.
    Orders requiring length adjustments.

  • Adjust Waist.
    Orders requiring waist adjustments.

  • Other Alterations.
    Orders requiring other types of alterations.

  • Needs Cleaning.

    Items that need cleaning.

  • Ready for Pickup.
    Orders waiting for customer collection.

  • Completed.
    Finished work orders.

  • Cancelled.
    Orders that were cancelled.


Filter Search

The Filter Search allows you to see tasks assigned to specific technicians and track the type of work they handle.
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You can also hide completed or cancelled work orders for a cleaner, focused view.


Adding a New Work Order

Add New Work Order, fill in the required details, and assign the task to the appropriate technician. This keeps all jobs organized and ensures nothing is overlooked.
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Drop Menu Options

The drop-down menu provides additional management tools.

Including:

  • Manage Deleted Work Orders.

    Restore or permanently remove deleted entries

  • Manage Statuses.

    Configure available work order statuses

  • Import Work Orders.

    Upload multiple orders at once

  • Custom Field Configuration.

    Create custom fields for extra details

  • Manage Email Templates.

    Customize notifications

  • Manage Checkboxes.

    Set pre-order and post-order checklists


Custom Fields and Checkboxes

Custom fields allow you to capture specific information such as text, required fields, or details shown on receipts. Checkboxes help track pre- and post-order tasks efficiently.


Work Order Statuses

By leveraging these tools effectively, your team can streamline workflow, reduce errors, and provide a smoother experience for customers.
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Work orders progress through these statuses:

  • New

  • Embroider

  • Adjust Waist

  • Other Alterations

  • Needs Cleaning

  • Ready for Pickup

  • Completed

  • Cancelled

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