Sales can be suspended for later completion as either a Layaway, which deducts items from inventory, or an Estimate, which does not deduct items from inventory.
Start a Suspended Sale
Suspend a sale when you need to pause the transaction and return to it later without losing items or details. Follow the steps below:
From Dashboard, click the Sales tab.
Begin a sale and add items.
Click Suspend Sale button.
Choose either:Layaway
Estimate
Note: Once saved, the sale can be accessed later.
Resume a Suspended Sale
Quickly retrieve a previously suspended sale to continue the transaction, make changes, or complete payment. Follow the step below:
From Dashboard, click the Sales tab.
Click the three-dots and select Suspended Sales.
Search for the sale and select Un-Suspend Sale.
Add payment or make changes, then either complete or suspend again.
Configuration Options
You can access these settings by searching for “Suspended” or “Suspended Sales/Layaways” in the Store Config tab.
Settings Configuration options:
Hide Layaway Sales in Reports.
Only completed sales appear in reports.Change Sale Date When Suspending Sale.
Updates the date when re-suspending.Change Sale Date When Completing Suspended Sale.
Updates the date when completing.Show Receipt After Suspending Sale.
Displays receipt instead of clearing cart.