Subscriptions help you manage customer billing for recurring payments. Follow the steps below to review, update, or fix any subscription issues:
From Dashboard, click the Customer management tab in left menu.
Under the Customers tab, select the Subscriptions tab.
Review the subscription status.
Subscription Statuses:Current.
Credit card is up to date; charges will occur as scheduled.Failed.
There is an issue with the credit card on file.Canceled.
The credit card on file has failed at least three times; the subscription has been canceled.
To update a subscription, click Edit.
Update the Recurring Amount or billing interval as needed.
To update the card on file, enter the Credit Card Number and Expiration Date under Update credit card. Once you have made the necessary changes, click Save to apply them.