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Custom Fields for Customer Records

Sofia Khwaja avatar
Written by Sofia Khwaja
Updated over 2 weeks ago

Your store can track extra customer details using custom fields. These appear on every Customer Information page and are only required if enabled in your Store Configuration. Follow the steps below to create them:

  1. From the left menu, click Customers.

  2. In the top-right corner, click the three dots (...).

  3. Choose Custom Field Configuration.

  4. Add up to 10 custom fields. After setting up your field, click Save in the bottom-right corner.

  5. To update an existing field, edit the information. Once done, click Save again.


Configure Field Settings

When creating a custom field, you need to define how it should appear and what type of information it will store.

Use the following options to customize each field:

  • Name
    Enter the label that will appear on the customer record.

  • Type
    Select the field type:

    • Text
      Notes or general information.

    • Dropdown
      Create a list of values to choose from. Use Add New Value to add options.

    • Checkbox
      Best for yes/no fields.

    • Email
      Store an additional email address.

    • Website
      Enter a URL (useful for business accounts).

    • Phone Number
      Store another phone number.

    • Date
      Associate a specific date with the record.

    • Image
      Attach an image file.

  • File
    Upload a file:

    • Image

    • PDF

    • Other format


Additional Options

You can control how each custom field behaves and where it will appear.

  • Show on Receipt
    Display the field and its information on receipts disabled by default.

  • Hide Field Label
    Hide the field name on receipts, but still show its value.

  • Required
    Make the field mandatory for all records, new and existing.

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